Breaking News UPDATE

We appreciate your interest in our region!

This year we are even happier to be able to welcome you as guests in the Nassfeld-Pressegger See region. The past months have presented us all with new challenges and yet,
or perhaps because of this, we are optimistic about the future and would like to make this
summer holiday especially relaxing for you. We ask for your understanding should there be any restrictions in the use of recreational and leisure services due to legal requirements, federal or state government orders or other unforeseeable events. In this context we would also like to point out that there is no entitlement to price reductions or refunds. The availability of all recreational and leisure services is updated daily at
www.nassfeld.at. At the same time, we ask you to follow the Covid-19 safety measures prescribed by the government without exception. These measures are in place for your own safety and for the protection of other guests and the locals. Thank you for your understanding.

FOR A SAFE STAY

Our accommodation establishments, restaurants and excursion destinations do everything to ensure that you can enjoy a safe stay in our region.

Current information from the Federal Ministry of Agriculture, Regions and Tourism and the
Austrian Chamber of Commerce on the applicable safety recommendations can be found
here. (link to https://www.sichere-gastfreundschaft.at/ )

What can I do before I start my holiday?

Your hosts will be happy if you contact them before you arrive so that they can give you
valuable tips prior to your arrival. This includes amenities such as advance online check-in, arrival time guidelines, cashless payment options and much more.

Where can I get daily up-to-date information?

Current information from the authorities can be found here:
www.sichere-gastfreundschaft.at
Carinthia: https://www.kaernten.at/aktuelle-informationen/
Competent federal ministry - https://www.sozialministerium.at/Themen/Gesundheit/Uebertragbare-Krankheiten/Infektionskrankheiten-A-Z/Neuartiges-Coronavirus.html
oesterreich.gv.at

FAQ’s:

Do I get a refund for my ski pass?

Multi-day tickets that have already been purchased can be sent (incl. invoice receipt) by post to SPN Seilbahnpartner Nassfeld GmbH & Co OG, Sonnenalpe Nassfeld 8, 9620 Hermagor or by email with mandatory disclosure of the residential address for dispatch.

There will be an aliquot refund in form of a voucher for those days that are valid beyond 14 March 2020. According to the applicable terms of sales and conditions of carriage, no refunds will be granted for season tickets, early departures or days not used until Saturday, 14 March 2020.

 

If you have any questions about ski passes, please contact the Seilbahnpartner Nassfeld:

Tel. +43 (0)4285 / 8291. E-Mail: office@bergbahnen-nassfeld.at

 

Do you have any questions about your vacation, arrival or any restrictions? Current recommendations and information on the corona virus for guests and travelers in Carinthia are available here at any time.


CAN I CANCEL MY ACCOMMODATION FOR FREE?
Please contact your host, travel agent or booking platform.

WHERE CAN I INFORM MYSELF?
For callers from Austria, the medical questions, the following hotline is available daily from 0 a.m. to midnight: 0800 555 621. If you have symptoms in Austria or fear that you may be ill, you must stay at home and dial 1450.

Frequently asked questions about the coronavirus are answered here on the official website of the Ministry of Health. You can find current information on the situation in Carinthia here.

 

RELATED LINKS
Current guest information for Carinthia
Frequently asked questions about the corona virus
Current guest information for Austria