FAQs

"+CARD holiday"

The advantages offered by the "+CARD holiday"

Holders of the "+CARD holiday" have free access to cable cars and swimming areas and can participate in exclusive hiking and mountainbiking activities while their children are off having fun on their own children's activity programme. There are many more locations which can be accessed free of charge by holders of the "+CARD holiday", which also provides discounts of  around -30% at lots of facilities in the region.

Does the "+CARD holiday" include all the advantages offered by the GästeCard Basic in Hermagor - Pressegger See?

Holders of the "+CARD holiday" can, of course, enjoy the same advantages as holders of the GästeCard Basic in Hermagor - Pressegger See.

Where can I get a "+CARD holiday" and how much does it cost?

The card can only be received from your host, who will issue you with a "+CARD holiday" valid for the duration of your stay (valid from the first day) free of charge. Accommodation facilities entitled to issue the card are PREMIUM Partners in Hermagor-Pressegger See (Nassfeld – Hermagor – Pressegger See), Kötschach-Mauthen, St. Stefan, Kirchbach, Dellach im Gailtal and Gitschtal.

Can I also purchase a "+CARD holiday"?

Guests who are not staying at one of our PREMIUM Partners have the opportunity to purchase a "+CARD holiday" at the information and service centre in Hermagor. The card is valid for 7 consecutive days and costs €120 for adults and €60 for children (incl. VAT).

During which period of the "+CARD holiday" valid?

The card is valid for the duration of your stay in the period 10 May until 21 October 2018.

 

The following seasons apply

Early summer season: 10.05. - 08.06.2018  
Summer season:

09.06. - 16.09.2018

 
Autumn season: 17.09. - 21.10.2018  

 

The card is valid for the duration of your stay (including day or arrival and day of departure) or – for guests who have purchased the card – for seven consecutive days. Guests do not have to give back the card at the end of their stay – they are welcome to keep it as a souvenir. A new card will be issued to guests who wish to extend their stay.

 

How often can I use the services included in the "+CARD holiday"?

The card gives holders unlimited access to the services included. Certain services or offers can only be used on a specific date or day of the week. Please see our brochure for more details.

Can children receive a "+CARD holiday"?

Of course! Children also receive a "+CARD holiday" and can enjoy the same services and discounts as adults.

What should I do if I lose my "+CARD holiday"?

Your host is entitled to issue a duplicate card to guests who have lost their original card. In this case the original card is no longer valid.

What happens if the "+CARD holiday" is not used according to the terms and conditions?

If it is proven or believed that somebody has contravened the terms and conditions of the "+CARD holiday" then the card in question will be immediately confiscated and/or blocked. It is not permitted to give the card to anyone else to use. Holders who do so will be prosecuted. The card is only valid when used in combination with photo ID.

Terms & conditions
The "+CARD holiday" is only valis for the person it has been issued to and cannot be transferred. Transferal of the card to another person will result in the card being blocked. Data protection: by receiving this card you agree to your personal data being used. This information will only be used for marketing purposes by the Nassfeld-Pressegger See holiday region. You are entitled to withdraw your permission at any time. Personal data will not be passed on to third parties. In all other matters the legal provisions on data protection in Austria apply. If a card is lost or no longer works it will be blocked immediately. The holder will receive a replacement card and information on services used with the old card will be transferred to the new card. If a service included in the card is not available there can be no refund. Refund in case of  illness: if a card holder falls ill and is forced to leave earlier than expected, he/she must provide a doctor's note and the "+CARD holiday" will be blocked. General information: the individual services provided as part of this card are offered by legally independent companies. The company issuing this card merely acts as a representative of the other companies offering services included in this card. Therefore, it is the individual company that is responsible for providing the respective services and that is liable in cases of damage or injury.